Westend Veterinary hospital
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​COVID 19 
New HOURS and PROCEDURES

NEW hours and procedures

​COVID-19 Update

As the situation with COVID 19 continuous to evolve we need to make changes as well. We were relieved to be an essential service and can remain open. At this time,we have been asked to reduce our services, in order to not divert medical supplies from the human health system and to promote social distancing.

To do our part to support our community we will continue to restrict our services to seeing sick and injured pets only. We will continue to see puppies and kittens who need vaccinations to remain healthy and protected and patients with chronic health conditions who need frequent care.
Please be advised our reminder system is automatic. You will continue to receive reminders even for services we are not offering at this time.
To ensure we can continue to run while minimizing risk to staff and clients we have initiated the following protocols

We have decided to lock our door to limit the number of clients in our waiting area

• Any food or medication sales must be called in and paid for over the phone prior to pick up. The food can then be delivered to your car upon arrival. Food pick up is ONLY available between the hours of 2-6pm
• When coming in for an appointment, please call upon arrival. Depending on the traffic in our waiting area a staff member may collect your pet and a doctor communicating with you via phone for the appointment. We will will be restricting appointment times to between 9am-2 pm unless there are special circumstances.

If you have any concerns with your pet and can’t come into the clinic we are happy to provide telemedicine free of charge for our clients. Please call or email the clinic and a doctor will respond by the end of day.
Our new hours of operation is as follows
Monday- Friday
9 am- 6pm
Food pickup only between 2-6pm
Saturdays 9-11 (food/medication pick up and emergent appointments)

We thank you for your understanding, patience and cooperation during this time. Please keep an eye on our Facebook, Instagram and website for additional, timely updates.


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  • Home
  • Westend Family
  • Services
    • COVID 19
    • Tele-Medicine
    • Wellness Examinations >
      • Puppy & Kitten Examinations
      • Parasites Prevention and Treatment
    • Medicine
    • Surgery
    • Radiology >
      • Ultrasound
    • Dental Services
    • Nutritional Services
    • Senior Care >
      • Pain Management
      • Hospice and Euthanasia
    • Behavioural medicine
    • Rehab and Laser
    • Rabbits and Small Mammals
  • Contact
  • Blog
  • Emergency and Urgent Care
  • Pet Insurance
  • Adoptions
  • Dog Licenses
  • Waiting Room Ediquette